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Emma Neal - neé Brown (Bsc Psychology 1998)

Biography

I work for a large multinational company and manage a team of people across EMEA. I am responsible and accountable for all of the deliverables of my team; the business metrics, the team results and individual performance. The most important parts of my job are attaining Customer and Partner Satisfaction targets for the service that we provide and creating an environment where people can achieve their goals.

Why did you choose to study at the University of Reading?

I knew I wanted to study Psychology and then applied to the best Universities in the country for this.

What was the best bit about living and studying in Reading?

The friends that I made. Living in halls and being part of what I would consider the “traditional university college system” - with formals, high table and sport.

What top tips would you give to students who are beginning their studies?

Enjoy yourself and make great friends but remember to attend all of your lectures. If you have split finals study in the second year too!

What are you up to now? How did you get there?

18 months after graduating I got a job for a large multinational IT company based on the experience I had gathered during that first 1 ½ years. I am still at the same company and manage a large team of technical people across EMEA. I have been managing teams for 8 years. Previous to that I did a technical role that was customer facing.

What would be your top tips for students interested in working in this sector?

You need good communication skills, the ability to constantly adapt to change and to enjoy learning.

How has the University of Reading and the Careers Centre helped in your chosen career path?

I found my first job on a Graduate Scheme through the jobs posted to me through the University Careers Centre. The Careers Centre also helped me write my first CV which got me a number of interviews and assessment days at well-known companies.

What are your top tips for students graduating this year? What should they be doing to secure the job they want?

Ensure you get a good degree – study. Practice Psychometric tests. Demonstrate the desired skills; communication, team player, leadership, adaptability, results driven. You have to start at the bottom – you will not be a GM in two years.

What does the University mean to you and what is your favourite memory?

Reading University to me means fun and friendship. It was where I found out who I really am and gained my confidence. My favourite memory is of Wednesday nights in the Union with my friends.

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